South Korean Cryptocurrency exchange Korbit has reopened its offline customer service hub in Seoul to the public after a long period of inactivity.
The service center, located in Gangnam District, has been shut down since January 2019 due to the “crypto winter” and COVID-19.
Korbit has gone ahead to restart the offline customer assistance services despite the pandemic.
The exchange firm, however, maintained that customers who would like to visit the center must book an appointment via the web portal.
“We will increase customer satisfaction by explaining customers’ questions that may arise in virtual asset transactions easily and fully from the customer’s point of view,” Korbit CEO Oh Se-jin, said.
Bithumb and Coinone are some of the other local crypto firms that have re-opened their service centers to the public.